Privacy policy

7.1 To the extent necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the contracted transport company and the contracted credit institution in accordance with Art. 6 Para. 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact information you provided during the order (name, address, email address) to personally inform you about upcoming updates within the legally required period through appropriate means of communication (such as by mail or email), in accordance with our legal information obligations under Art. 6 Para. 1 lit. c GDPR. Your contact information will be strictly used for the purpose of notifying you about updates we owe and will only be processed by us to the extent necessary for each information.

Furthermore, for the processing of your order, we work with the following service provider(s) who support us wholly or partially in the execution of concluded contracts. Certain personal data are transmitted to these service providers according to the following information.

7.2 To fulfill our contractual obligations to our customers, we work with external shipping partners. We pass on your name, delivery address, and, if necessary for delivery, your phone number exclusively for the purpose of goods delivery under Art. 6 Para. 1 lit. b GDPR to a shipping partner selected by us.

7.3 Use of Payment Service Providers (Payment Services)

Apple Pay

If you choose the payment method "Apple Pay" by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment processing is carried out via the "Apple Pay" function of your device operated by iOS, watchOS, or macOS by charging a payment card stored in "Apple Pay". Apple Pay uses security features that are integrated into the hardware and software of your device to protect your transactions. Therefore, the release of a payment requires the entry of a code previously set by you and the verification via the "Face ID" or "Touch ID" function of your device.

For the purpose of payment processing, the information provided by you during the ordering process along with information about your order is transmitted to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website from which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.

If personal data is processed in the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

Apple stores anonymized transaction data, including the approximate purchase amount, the approximate date and time of purchase, and whether the transaction was successful. Anonymization completely eliminates any personal reference. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services.

When you use Apple Pay on iPhone or Apple Watch to complete a purchase made through Safari on Mac, the Mac and the authorization device communicate through an encrypted channel to Apple's servers. Apple does not process or store any of this information in a format that can identify you. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay" and disable "Allow payments on Mac."

For further information on data protection with Apple Pay, please visit the following website: https://support.apple.com/en-us/HT203027

PayPal

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal, we will transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer is made in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal, PayPal reserves the right to conduct a credit check. For this purpose, your payment data may be transferred to credit reporting agencies in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal's legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check regarding the statistical probability of payment default for the purpose of deciding on the provision of the respective payment method. The credit check may include probability values (so-called score values). To the extent that score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other factors but not exclusively, are taken into account in the calculation of the score values. For further information on data protection, including the credit reporting agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

PayPal Checkout

This website uses PayPal Checkout, an online payment system provided by PayPal, which consists of PayPal's own payment methods and local payment methods from third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "Pay Later" via PayPal, we will transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer is made in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal, or - if offered - "Pay Later" via PayPal, PayPal reserves the right to conduct a credit check. For this purpose, your payment data may be transferred to credit reporting agencies in accordance with Art. 6 para. 1 lit. f GDPR based on PayPal's legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check regarding the statistical probability of payment default for the purpose of deciding on the provision of the respective payment method. The credit check may include probability values (so-called score values). To the extent that score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other factors but not exclusively, are taken into account in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

When selecting the PayPal payment method "Purchase on Account," your payment data will be transmitted to PayPal for the purpose of preparing the payment, after which PayPal will forward it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") for payment processing. The legal basis is Art. 6 para. 1 lit. b GDPR. In this case, RatePay conducts its own identity and creditworthiness check in its own name to determine your creditworthiness according to the principle already mentioned above and, due to the legitimate interest in determining creditworthiness in accordance with Art. 6 para. 1 lit. f GDPR, forwards your payment data to credit reporting agencies. A list of the credit reporting agencies that Ratepay can access can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using the payment method of a local third-party provider, your payment data will first be transmitted to PayPal in preparation for payment in accordance with Art. 6 para. 1 lit. b GDPR. Depending on your selection of an available local payment method, PayPal then forwards your payment data to the respective provider for payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

Shopify Payments

We use the payment service provider "Shopify Payments," 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered through the payment service provider Shopify Payments, payment processing will be carried out by the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will disclose the information provided by you during the ordering process along with information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency, and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. Your data will be disclosed solely for the purpose of payment processing with Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. For more information on the privacy practices of Shopify Payments, please visit the following website: https://www.shopify.com/legal/privacy.

You can find data protection information regarding Stripe Payments Europe Ltd. here: https://stripe.com/de/privacy

8) Retargeting/Remarketing/Recommendation Advertising

Google Ads Remarketing

Our website uses the features of Google Ads Remarketing, with which we advertise this website in Google search results, as well as on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google places a cookie in your browser, which enables interest-based advertising to be displayed automatically based on a pseudonymous cookie ID and the pages you have visited. Further data processing only takes place if you have consented to Google linking your internet and app browser history with your Google account and using information from your Google account to personalize ads that you view on the web. If you are logged in to Google during your visit to our website in this case, Google uses your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. Your personal data is temporarily linked by Google with Google Analytics data to create target audiences. As part of the use of Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC. in the USA.

You can find details on the processing triggered by Google Ads Remarketing and Google's handling of data from websites here: https://policies.google.com/technologies/partner-sites

You can permanently opt out of the setting of cookies by Google Ads Remarketing by downloading and installing the browser plug-in available at the following link:

https://support.google.com/ads/answer/7395996?

For further information and Google's privacy policy regarding advertising and Google, please visit:

https://www.google.com/policies/technologies/ads/

All of the processing described above, particularly the setting of cookies to read information on the device used, only occurs if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

Pinterest Retargeting Pixel

This website integrates a pixel (Pinterest Tag) from Pinterest Europe Ltd. (Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest")). With the help of the pixel, information about the website visitors' browsing behavior can be collected, stored, and analyzed in pseudonymized form. The information can be attributed to the user's persona with the help of additional information that Pinterest may have stored about the user, for example, due to ownership of an account on the social network "Pinterest." Pinterest analyzes browsing behavior using an algorithm and can then display targeted product recommendations as personalized advertising banners on the user's Pinterest account. Pinterest may also combine the information collected via the pixel with additional information collected by Pinterest about other websites and/or in connection with the use of the social network "Pinterest" to create pseudonymized usage profiles. In no case, however, can the collected information be used to personally identify visitors to this website.

All of the processing described above, particularly the setting of cookies to read information on the device used, only occurs if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

Pinterest Tag Conversion Tracking

This website utilizes the conversion tracking technology "Pinterest Tag" from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest").

If you arrive at our website from a pin on Pinterest, we set a cookie on your computer that interacts with a "tag" implemented in the form of JavaScript code from Pinterest. Cookies are small text files that are stored on your device. These cookies expire after 180 days and are not used for personal identification.

If the user is redirected from a pin on Pinterest to pages of this website and the cookie has not yet expired, the tag captures certain user actions predefined by us and can track them (e.g., completed transactions, leads, website search queries, product page views). When such an action is executed, your browser sends an HTTP request from the cookie through the Pinterest tag to the Pinterest server, transmitting certain information about the action (including type of action, time, browser type of the device).

Through this transmission, Pinterest can create statistics about user behavior on our website after being redirected from a Pinterest pin, which helps us optimize our offerings.

However, we do not receive any information that allows users to be personally identified.

All of the processing described above, particularly the setting of cookies to read information on the device used, only occurs if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

TikTok Pixel

This website uses the "TikTok Pixel," a tracking technology of the social network "TikTok" operated by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland ("TikTok").

Using cookies (small text files stored on the device used), information about browsing behavior on our website is collected in pseudonymized form, transmitted to TikTok, stored, and analyzed there to enable the display of interest-based and personalized product recommendations on TikTok. The information collected and pseudonymously processed generally includes the device ID, device type, timestamp, operating system used, and IP address. With the help of additional information stored by TikTok, for example, due to ownership of an account on the social network "TikTok," the information can be attributed to the user's persona. Additionally, TikTok may combine the information collected via the pixel with further information collected by TikTok about other websites and/or in connection with the use of the social network "TikTok" to create pseudonymized usage profiles. Under no circumstances can the collected information be used to personally identify visitors to this website.

The TikTok Pixel also allows us to track the effectiveness of advertisements on TikTok. If the user is redirected from an ad on TikTok to pages of this website and the cookies have not expired, the pixel captures certain user actions predefined by us and can track them (e.g., completed transactions, leads, website search queries, product page views). When such an action is executed, your browser sends an HTTP request from the cookie through the TikTok pixel to the TikTok server, transmitting specific information about the action. Through this transmission, TikTok can create statistics about user behavior on our website after being redirected from a TikTok ad, which helps us optimize our offerings.

All of the processing described above, particularly the setting of cookies to read information on the device used, only occurs if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website. We have entered into a data processing agreement with TikTok for the use of the TikTok Pixel, obligating TikTok to protect the data of our website visitors and not to disclose it to third parties. TikTok generally transmits the collected information outside the European Economic Area and relies on the European Commission's standard data protection clauses to ensure compliance with the European level of data protection.

9) Rights of the Data Subject

9.1 The applicable data protection law grants you the following rights as the data subject regarding the processing of your personal data (rights to information and intervention), with reference to the specified legal basis for each exercise condition:

Right to information according to Art. 15 GDPR; Right to rectification according to Art. 16 GDPR; Right to erasure according to Art. 17 GDPR; Right to restriction of processing according to Art. 18 GDPR; Right to notification according to Art. 19 GDPR; Right to data portability according to Art. 20 GDPR; Right to withdraw consent granted according to Art. 7 para. 3 GDPR; Right to lodge a complaint according to Art. 77 GDPR.

9.2 Right to object

If we process your personal data based on our overriding legitimate interests in the context of a balancing of interests, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.

If you exercise your right to object, we will cease processing the affected data. However, further processing is reserved if we can demonstrate compelling legitimate grounds for processing that override your interests, fundamental rights, and freedoms, or if processing serves to assert, exercise, or defend legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You can exercise your objection as described above.

If you exercise your right to object, we will cease processing the affected data for direct marketing purposes.

9) Duration of Personal Data Storage

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing, and - if applicable - additionally by the respective statutory retention period (e.g. commercial and tax retention periods).

In the case of processing personal data based on explicit consent according to Art. 6 para. 1 lit. a GDPR, this data will be stored until the data subject revokes their consent.

If there are statutory retention periods for data processed in the context of contractual or contract-like obligations based on Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer necessary for contract fulfillment or initiation and/or there is no longer a legitimate interest on our part in continuing to store it.

In the case of processing personal data based on Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises their right to object under Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing serves to assert, exercise, or defend legal claims.

In the case of processing personal data for the purpose of direct marketing based on Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises their right to object under Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

 

Reach out to our customer support team.

Working hours:
Mo-Sa: 08:00 am to 5:00 pm (PST)
Sunday: 08:00 am to 2:00 pm (PST)

Company name: MX GLOBAL LTD

Company number: 15190697

Address: 124-128 City Road, London, England, EC1V 2NX, United Kingdom

Email: contact@avencea.com

Phone number: +44 753 2761 076

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